Shipping & Returns

PROCESSING & SHIPPING TIMES

We offer 2 shipping options in Baltic countries: Omniva parcel machines and Standard Courier delivery.

Delivery typically takes 1-3 business days after the order has been processed and shipped.

We offer 1 shipping options in other EU countries: Standard Courier.

Standard delivery typically takes 4-10 business days after the order has been processed and shipped.

SHIPPING COST

For orders above € 100 in Latvia, Estonia and Lithuania we offer free delivery in Omniva Parcel machines.

Please enter your residential address when placing your order.
If you choose to send your order via a parcel machine (Pakomat), we will send the order to the nearest parcel machine (Pakomat) to your address. If you need to send the goods to another parcel machine (Pakomat), please write a comment to the order.

Shiiping prices in Baltic countries for orders below € 100 :

	Latvia	Estonia	Lithuania
Omniva	2.50	4.50	4.50
Courier	7.50	9.95	9.95

For orders above € 200 in all EU countries we offer free Courier delivery.

Shiiping prices in EU countries for orders below € 200 :

Country	Price
Austria (AT)	13.50
Belgium (BE)	11.50
Bulgaria (BG)	16.00
Czech Republic (CZ)	12.15
Denmark (DK)	10.90
France (FR)	11.70
Greece (GR)	18.60
Croatia (HR)	15.30
Ireland (IE)	14.80
Italy (IT)	13.80
Cyprus (CY)	16.80
Luxembourg (LU)	13.20
Malta (MT)	17.50
Monaco (MC)	17.10
Netherlands (NL)	10.30
Poland (PL)	7.50
Portugal (PT)	16.50
Romania (RO)	15.70
Slovakia (SK)	15.80
Slovenia (SI)	15.60
Finland (FI)	10.30
Spain (ES)	12.40
Sweden (SE)	9.80
Hungary (HU)	10.50
Germany (DE)	9.70

TAXES AND OTHER DUTIES

As we only ship to EU countries, you will not have to pay any additional taxes or customs fees

RETURNS

Returns should be made within 14 days after delivery of your shipment. The product should have to be in intact and unopened.
We will usually refund your order within 3 days of receiving return goods in our warehouse but please note, that it might take longer for refund to apear in your account as transfers between payment systems might take a longer time.
If returning an item that qualified you for a bonus gift, please include the bonus gift with your return. The gift product should be in intact and unopened. If you choose to keep the bonus gift, it's value will be retracted from your refund.

Please send returned items, including your order confirmation, to:

Ab Bio Europe (DR. BUTKĒVIČAS ZOBĀRSTNIECĪBAS PRAKSE SIA)

Rīga, Dzirnavu iela 47, LV-1010, Latvia

+37122007796